The College is committed to early intervention and prompt resolution of complaints.
All complaints received by Member Support will be triaged to enable a clear pathway for investigation and resolution.
The member support unit aims to promote and implement an accessible complaints system to assist in strengthening relationships and enhancing the overall success of the training program. We are committed to promoting a culture that is responsive to complaints and manages them in a fair and transparent manner. We want trainees to feel confident and supported should they want to make a complaint. Whilst the evidence suggests that supervisors are less likely to be subject to unprofessional behaviours we too want them to feel supported if they wish to make a complaint.
If you would like to discuss or lodge a complaint there are several avenues; please contact the following:
For Trainees and Supervisors
Email: [email protected]
Phone: +61 8 6102 2096